Online Consultations

Access to Expert Physiotherapists with Video Consultations

The Aim of Video Consultations

The aim of our physiotherapy video consultations Is to get you back on the road to recovery. We empower our clients with the knowledge and exercises to bring about effective and positive change.

Our team here at compass physio have been using Physiotherapy video consultations for the past couple of years with a broad range of injuries.

This time has helped us become the go to clinic for those who have had failed outcomes previously.

We understand that often the main reason someone comes to see a physiotherapist is more than just about the pain that you are experiencing, it is about what the pain is preventing you from doing.

Physiotherapy treatment does not always require hands-on to make positive changes and improve your symptoms and thus make you feel better.

We set joint goals and a clear pathway with targets for each session so you can track your progress closely.

We are confident our Online physiotherapy consultations will help you achieve your goals

Who are Video Physiotherapy Consultations For?

Access to Expert Physiotherapists with Video Consultations

Our Online Video Physiotherapy consultations are ideal for people who:

  • Would like to access to an expert physiotherapist they can trust
  • Have been recommended to our service but may find it difficult to attend the clinic
  • Would like the convenience of consulting a physiotherapist from the comfort of their own home
  • Are unable to attend the clinic in person
  • Live too far away from the clinic to travel
  • Are unsure whether physiotherapy is the best treatment for them and wish to gain confidence
  • Would like a detailed assessment and a clear action plan and a road to recovery
  • Are Cocooning or are hesitant about travelling

What Does an Online Physiotherapy Video Consultation look like?

Access to Expert Physiotherapists with Video Consultations

Over the past couple of years we have noticed a trend where clients attend and are often very confused. They are in pain and have searched Google or YouTube for answers but found only short term if any benefit.


We have created a simple process from start to finish. You can have confidence that you are in good hands, Our expert listeners and have the knowledge to create a plan that will allow you to achieve your goal.


Our clinic Directors Train physiotherapists nationally and internationally on how to perform physiotherapy video consultations and as a team each week we improve our delivery through training.


In  Preparation for your Online Physiotherapy Consultation you will:

  • Fill in an online screening form so that we can know a little bit more about you and to help us best prepare for your consultation
  • We sometimes do a Quick telephone call where the client wishes to have a chat prior to completing the online physiotherapy consultation
  • Check that you have a phone our laptop/computer with sound and video
  • On the Video Consultation:

  • We will find out what the problem you have is preventing you from doing
  • Identify the reason for the symptoms you’re experiencing
  • Analyse your movements to identify areas of weakness or tightness
  • Give you a clear plan
  • Where possible offer a timeline
  • Provide a detailed exercise program
  • Follow up by providing your exercises via our app which you can download for free
  • Everything we do will be based around getting you back to That activity you love doing the most

How Does it Work

The software that we use is called clinical and is a safe platform used by the physiotherapy profession around the world.
Your sessions are private and confidential.

When you book your video consultation Which can be done online via the links on this page or over the phone on 046 954 9456 the following steps will happen:

    • You will receive a confirmation email for your appointment
    • Within this email there will be a link which you click on for your physiotherapy video consultation. You will click on this link at the time of your appointment
    • Just one click and you’re in
    • Within your confirmation email there will be some videos that you may wish to watch to explain further how the sessions are run
    • You will also receive a reminder email 24 hours before your appointment

If for some reason you are unsure about how to access your appointment please call us on 046 954 9456 Or email info@compassphysio.ie

What injuries are appropriate

Here at Compass Physio we have seen and successfully treated a wide range of injuries using Physio Video Consultations:

  • Low Back Pain: Stiffness at the low back and hips, sciatica, muscle spasms, long term back ache, disc issues
  • Knee Pain: Osteoarthritis (wear and tear), post surgery patients, runners knee, bursa pain, knee cap pain
  • Neck Injuries: Wear and Tear, disc bulges, tight muscles, headaches
  • Shoulder Injuries – bursitis, rotator cuff tears and impingement
  • Hip pain – hip bursitis, hip flexor irritation and hip arthritis
  • People with long term pain who just want a plan to get back up and moving in a structured manner under guidance of a physio
  • Sports Injuries ranging from ACL Tears to muscles injuries such as hamstring and calf pulls.
  • General Weakness in the Muscles of the body. People who want an individualised exercise programme to keep them active

Frequently Asked Questions

Will my Private Medical Insurance Cover Video Consultations?

Private Health Insurers Including

  • VHI
  • Laya
  • IrishLife
  • Cover Chartered Physiotherapy Video Consultations

    Check your Individual Policy for more details

    Do you need a GP Referral?

    No, you do not need a GP referral for physiotherapy treatment with Compass Physio
    What Online Platform do we use at Compass Physio?

    Cliniko is our online software and works excellently on your computer or phone – you will get a link emailed to you and all you have to do at the time of your appointment is to click this and you will join your online Physio consultation.

    I normally get Hands on Treatment, can an online session help to relieve my symptoms?

    Yes, an online session can help you to get the same outcome and release your muscle tightness, only via a different way than you normally would. We can take you through a range of movements and create an exercise program that empowers you to be in control and feel great.

    How can a physiotherapist treat me online?

    You may be wondering how online physiotherapy consultations actually work, because the general perception of what a physiotherapist does is hands on manual therapy work with you, the patient, on the bed.

    As Physiotherapists we still do hands on manual techniques but the expertise we have in assessing movement and proving corrections and rehabilitation achieve the majority of the outcomes we would achieve in a face to face session.

    We can empower you to be pain free long term through our structured plans and have worked with clients throughout Ireland achieving this.

    How do I pay for my online physiotherapy consultation?

    If you complete an online booking, at the time of booking you will be asked to process the payment through our online booking system to confirm your booking.
    If you book over the phone, we will take your payment over the phone at the time of booking.

    If there are any questions you have that we have not covered then feel free to reach out to us and we will be happy to advise you

    You can contact us on 046 954 9456 or via the email on info@compassphysio.ie

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