Privacy Policy

Your access and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

This Practice aims to ensure the highest standard of care for our patients. We understand that a Practice must be governed by an ethic of privacy and confidentiality.
How we deal with your information is consistent with the privacy principles of the General Data Protection Regulation (GDPR). Patient consent is a key factor in dealing with patient health information. This leaflet is about making consent meaningful by informing you of our policies and practices for dealing with your personal information


  • In order to provide for your care here we need to collect and keep information about you and your health on our records.
  • We will only ask for and keep information that is necessary.
  • We will only keep your records for as long as is necessary and in accordance with legal requirements
  • We will attempt to keep it as accurate and up-to-date as possible.
  • We will explain the need for any information we ask for if you are not sure why it is need-ed.
  • We ask you to inform us about any relevant changes that we should know about, such as any new medical treatment or change of contact details.

All persons in the practice (not already covered by a professional confidentiality code) sign a confidentiality agreement that explicitly makes clear their duties in relation to handling personal health information and the consequences of breaching that duty. Practice staff may have access to your records for:

  • Typing referral letters to GPs, Hospital consultants, etc.
  • Opening letters from hospitals and consultants. These letters may be appended to your paper record or scanned into your electronic record.
  • Scanning clinical letters, reports and any other documents not available in electronic format.
  • Photocopying or printing documents for referral to consultants.
  • Handling, printing, photocopying and mailing or emailing medico-legal, health insurance reports etc. and associated documents.
  • We will only keep your records for as long as is necessary and in accordance with legal requirements.


Access to patient records is regulated to ensure that they are used only to the extent that enables the practice staff to perform their tasks for the proper functioning of the Practice. In this regard, we may need to pass some of your information to other health and social care professionals in order to provide you with the treatment and services you need.
Only the relevant part of your record will be released. These other professionals are also legally bound to treat your information with the same duty of care and confidentiality that we do.

Contacting Us

We value your opinion. If you have comments or questions about our privacy policy, please send them to Compass Physio Privacy at info@compassphysio.ie, or contact:

Compass Physio Castlecomer
The Follie Creamery House
Barrack St
Castlecomer, Co Kilkenny
Leinster R95XTN3

Compass Physio Enfield
Main Street
Enfield, Co Meath
Leinster A83 YW96

Call Us: 046 954 9456
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